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Address: Alpaca Direct
1016 W. Hayden Ave
Hayden, ID 83835 USA
Phone: 208-209-7079
Toll Free (USA): 888-306-0111
Fax: 208-762-2600
Email: sales@alpacadirect.com
10am - 6pm (PST) Mon-Friday
10am - 3pm (PST) Saturday

Happy Alpaca Direct customers say

I have placed a few orders with your company and couldn't be happier with the outstanding customer service and products. I needed some yarn for a test sweater I'm knitting; after communicating that I needed it FAST, it was sent out immediately and received in record time. Another order was for alpaca slippers. The color I wanted was out of stock, so I was given a choice to receive another color immediately or to wait for the color I had originally ordered. Communication is incredible; you always know exactly what is happening with your order. As a shop owner myself, I know the value of these things. Customer service and communication can make or break a customer. I, for one, will be shopping here frequently and will also be recommending the shop to friends. I carry alpaca products, but I don't have anything of this magnitude. Thank you, and congratulations on a job well done!
Pamela, California, March 21, 2009
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If you have an issue that requires immediate attention, please email us or call us toll free at 1-888-306-0111.