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Address: Alpaca Direct
1016 W. Hayden Ave
Hayden, ID 83835 USA
Phone: 208-209-7079
Toll Free (USA): 888-306-0111
Fax: 208-762-2600
Email: sales@alpacadirect.com
10am - 6pm (PST) Mon-Friday
10am - 3pm (PST) Saturday

A Happy Alpaca Direct Customer Says

One of the best customer service experiences I have had anywhere!!! The customer service representative was extremely helpful. I wish I could remember her name. She was from Idaho. I was looking for this yarn in a specific color and dye lot ... and was amazed that she found it! Since I had already started a project and was running short of yarn, she saved my day! The yarn arrived quickly and in good condition and I was able to resume and finish my project on schedule (it was a birthday present for a friend). I have recommended your store to other knitters I know!

Peggy, Washington, October 25th, 2011

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If you have an issue that requires immediate attention, please email us or call us toll free at 1-888-306-0111.