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Consumer Product Reviews are important to get real customer feedback! Check out the article this month in Fortune Small Business / CNN-Money Magazine featuring Alpaca Direct as one of the top "Innovative" retailers for our use of customer reviews and letting our customers share their experience with each other.
We value each customer's feedback and use reviews to improve our products and our service. When deciding what new products to carry we read through the customer reviews and get a deeper sense of the true customer experience with both the product and our service delivery.
We just sent out a separate customer satisfaction survey yesterday and 95.62% of you would refer us to a friend for online shopping.
Thanks and we'll keep trying hard to deliver value and earn your business!
—Jim and Kelley
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Do you feel lost when it comes to picking out your first knit sweater pattern? This week, Kelley shared her favorite sweater patterns during Technique Tuesday. These patterns all feature minimal seaming, have detailed instructions, and have lots of completed projects on Ravelry!
Kelley has knit the Brick Sweater several times, and has decided to knit it again with all our Technique Tuesday viewers! Grab some worsted weight yarn and join us for this informal knit along.
