One of the best customer service experiences I have had anywhere!!! The customer service representative was extremely helpful. I wish I could remember her name. She was from Idaho.
I was looking for this yarn in a specific color and dye lot ... and was amazed that she found it! Since I had already started a project and was running short of yarn, she saved my day! The yarn arrived quickly and in good condition and I was able to resume and finish my project on schedule (it was a birthday present for a friend).
I have recommended your store to other knitters I know!