110% Price Protection Policy

If you find a product for a lower price on another web site or in a retail store, we will refund you 110% of the difference between the lower price and our price. We'll even refund the difference if we lower the price at AlpacaDirect.com!

Here's how it works:

  • The product must be currently available in the same style, size, and color that is on AlpacaDirect.com.
  • If a web site, it cannot be an auction site.
  • If a store, it must be a legitimate store in a signed retail location within the United States.
  • Taxes (if any) and shipping charges (if applicable) will be included when calculating the price difference.

Here are the three easy steps to receive your refund:

  1. Order the product that you want from AlpacaDirect.com.
  2. Please call us at 1-888-306-0111 or 208-209-7079 with your order number, and either the URL of the site where you found the product (and directions of how to find the product), or the name and phone number of the store where you found the product.
  3. We will verify the information, give you a discount equal to 110% of the difference, and email you with your new total.

Please note that this offer is valid for 10 days after you make your purchase.


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