About Us - Alpaca Direct

Kelley and our alpacas

Established in 2005, our Store and Warehouse is now located in Northern Idaho about 30 minutes east of Spokane and 5 minutes north of Coeur D Alene Idaho (Show Map).

Our Hayden, Idaho store offers the products on this site to local customers. If you are in the area and would like to visit our alpacas, please give us a call and we will be happy to arrange a tour to see the alpacas after visiting our store! 

AlpacaDirect.com is a result of our passion for these animals and the wonderful products they allow us to produce. Kelley and Jim are the owners and are happy to hear your feedback on how well we are fulfilling our mission. You can read about Kelley in this 2005 magazine article about our alpaca ranch and raising alpacas as a way of life.

Our mission

  1. Provide exceptional customer service...every day
  2. Sell only products that we are proud to wear and use
  3. Listen to our customers and learn from them
  4. Treat our employees and customers as part of our family
  5. Do what’s best for the customer and it will be what’s best for us as a company
  6. Offer the best products at the lowest prices by operating efficiently
  7. Continuously evolve to better serve our customers

Our Downtown Office Address

Alpaca Direct
1016 W. Hayden Ave
Hayden, ID 83835

Orders: 1-888-306-0111
Business Office: 208-209-7079
Fax: 208-762-2600
Email: info@alpacadirect.com


10am-4pm Mon, Wed, Thurs, Friday

10am-8pm Tuesday

10am-3pm Saturday

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