About Us

About Us - Alpaca Direct

Established in 2005, our Store and Warehouse is now located in North Idaho about 30 minutes east of Spokane and 5 minutes north of Coeur d' Alene Idaho (Show Map).

Our Hayden, Idaho store offers the products on this website to local customers. We have a wonderful team  here to serve you so please visit us! 

AlpacaDirect.com is a result of our passion for these animals and the wonderful products they allow us to produce. Kelley and Jim are the owners and are happy to hear your feedback on how well we are fulfilling our mission. You can read about Kelley in this 2005 magazine article about our alpaca ranch and raising alpacas as a way of life.

Our mission

  1. Provide exceptional customer service...every day
  2. Sell only products that we are proud to wear and use
  3. Listen to our customers and learn from them
  4. Treat our employees and customers as part of our family
  5. Do what’s best for the customer and it will be what’s best for us as a company
  6. Offer exceptional products at reasonable prices by operating efficiently
  7. Improve daily for a better tomorrow

Our Downtown Office Address

Alpaca Direct
1016 W. Hayden Ave
Hayden, ID 83835

Orders: 1-888-306-0111
Business Office: 208-209-7079
Fax: 208-762-2600
Email: info@alpacadirect.com


** Hayden store closed through July 30th for safety due to Covid 19 **

Our online store is open and shipping! 

Curbside pickup is available 10am-12pm Mon-Sat


If you are visiting from out of town or considering a vacation here please come visit us! There are a ton of things to do in Coeur d'Alene Idaho!